Privacy Policy

eDogStore Privacy Policy

This Privacy Policy forms part of eDogStore's Terms of Use. This Privacy Policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data.

This Privacy Policy sets out how we comply with the EU General Data Protection Regulation 2016 / 679 (GDPR). Marketplaces Inc is a Data Controller for the purposes of these regulations.

1. What information do we collect from you?

eDogStore collects Personal Data and Anonymous Data from you when you visit our site or when you send us information or communications. "Personal Data" means data that allows someone to identify you, including, for example, your name, address, e-mail address, as well as any information about you that is associated with or linked to, or could be linked to, any of the foregoing data.

"Anonymous Data" means data that is not associated with or linked to your Personal Data.

Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.

2. How we collect Personal Data

To use our platform to transact, you will need to provide us with a valid email address. Depending on the services you choose, we may collect additional information, for example: If you are a seller, we will collect additional information such as payment information, contact number and a buisness address. Please note that for security and performance reasons, such content may need to be accessed by internal personnel from time to time.

Your username / business name is publicly displayed. Other people may see the date you joined; ratings, reviews and related photos for items you are selling or have sold, your profile information, items you listed for sale and your shop pages.

We use technologies such as cookies, clear gifs, log files and flash cookies for several purposes, including to help understand how you interact with our site and services, in order to provide a better experience. The information we collect may include, without limitation, your Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the address of a referring web site (if any), and the pages you visit on our website and mobile applications and the times of visit.

When you connect to us or register an account using an external third-party application, such as Facebook using an application programming interface (API) or when you connect to us through third-party applications or services, you will be granting us permission to receive information from these third-party applications. You can also choose to share some of your activity to certain social media networks which are connected to your account.

3. How will we use the information we collect?

eDogStore uses your Personal Data to provide you with a customised Web experience and to provide services to you and to respond to your requests.

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to perform statistical analyses of users' aggregate behaviour so that we may enhance the content of our services and improve site navigation. eDogStore reserves the right to use and disclose Anonymous Data to third parties at its discretion, in aggregate form.

4. Privacy Settings

If you register an account with eDogStore you will have the ability to amend a number of Privacy options -

As part of the buying and selling process, we will facilitate the essential sharing of information between the two users involved in the transaction, such as the purchaser's email address, shipping address, and payment information. By making a sale or a purchase on eDogStore you are directing us to share your information in this way.

5. Do we share your Personal Data with other companies?

Except as otherwise stated in this Privacy Policy we do not sell, trade, or rent the Personal Data collected from our services to third parties.

However, we will share your Personal Data with our third party suppliers who need to process your data in order to fulfill your request, such as to deliver electronic newsletters and promotional e-mails. These third parties are required under contract not to use your Personal Data other than to provide the services requested by eDogStore and to guarantee to our satisfaction that they have sufficient processes in place to ensure the security of your data whilst it is in their care.

You expressly consent to the sharing of your Personal Data with our contractors and third party service providers for the purpose of providing services to you.

Regardless of any choices you make regarding your Personal Data eDogStore may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights or property of eDogStore or users of our services.

6. Information that is publicly available

When you register with eDogStore and create an account, some information about your account and your account activity will be provided to other users of eDogStore. This may include the date you opened your account, the date you last logged into your account. You may also choose to add personal information which may include your name, gender, profile picture or other details, that will be visible to other users on your account page.

7. Other websites and third parties

Except as otherwise expressly provided in this Privacy Policy or on this website, this Privacy Policy applies only to the use and disclosure of Personal Data that we collect while you use our services.

eDogStore may contain links to and from third party websites, including those of our partner networks and affiliates. If you follow a link to any of these websites please note that they will have their own Privacy Policies. We do not accept any responsibility or liability for these policies. Please check the Privacy Policy of a third party website before you submit any personal data.

8. How do we keep your Personal Data secure?

Whilst eDogStore has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used, or disclosed by unauthorised persons, you should know that no method of transmission over the Internet, or method of electronic storage is 100% secure therefore we cannot totally eliminate security risks associated with Personal Data.

We use Payment Card Industry compliant third-party payment services and we do not store your credit card information. We encrypt sensitive information (such as credit card numbers) using secure socket layer technology (SSL) which it is then passed to our payment processing partners.

We may need to transfer your data outside the UK (and possibly to places outside the European Economic Union) and by using eDogStore, or responding to our communications, you consent to us transferring any such data in this way.

9. Access to your Personal Data

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to see the information we hold about you, please contact us at As a user, you can access, correct, change, and delete certain personal information associated with your account by visiting your account settings.

We are legally obliged to request you to provide us with identification so that we can be certain that you are entitled to receive the requested data.

10. Deleting your Personal Data

You can request that all your personal data is deleted by using the option within the Privacy Settings in your account -

Published content, such as product reviews, are not subject to the provisions of GDPR and will not be deleted but will cease to be associated with your personal information.

11. Questions regarding this Privacy Policy

If you have any queries relating to this Privacy Policy please e-mail us at

12. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. The latest version of this policy will always be available on this page.